DO YOU WANT TO WORK AT THE AIRPORT?
In our service, we offer a wide range of airport employment options, covering various positions and roles. From customer service to security, we are here to guide our clients to the career opportunities that best fit their skills and career goals.
PASSENGER AGENT
An airport passenger agent is a professional who works in the area of customer service and ground services in an airport terminal. Its main function is to provide assistance and support to passengers before, during and after their flight. Here are some of the responsibilities and duties of a ticket agent:
1. **Check-in**: Passenger agents assist passengers with the check-in process, including issuing boarding passes, assigning seats, and handling checked baggage.
2. **Information and Guidance**: Provide relevant information to passengers about flight schedules, boarding gates, gate changes, baggage restrictions and other airport and airline policies.
3. **Special Assistance**: They assist passengers with special needs, such as people with reduced mobility, children traveling alone or passengers with specific dietary requirements, providing personalized assistance and coordinating additional services if necessary.
4. **Baggage Handling**: Passenger agents supervise baggage handling at the check-in counter and in the baggage claim hall, ensuring that baggage is handled properly and delivered to passengers in a timely manner .
5. **Problem Resolution**: They help resolve problems and unforeseen situations that may arise, such as flight cancellations, delays, lost luggage or itinerary changes, providing assistance and seeking alternative solutions.
6. **Security and Compliance**: Passenger agents are familiar with airport security procedures and help ensure passengers' compliance with security regulations during the boarding and disembarkation process.
In short, passenger agents play a crucial role in the travel experience of passengers, providing assistance, guidance and support to ensure a safe, comfortable and smooth journey through the airport and during the flight process.
FLIGHT COORDINATOR
A flight coordinator, also known as a flight dispatcher, is a professional in the aviation industry responsible for planning, coordinating and supervising operational aspects related to an airline's flights. Its main function is to ensure that flights are executed safely, efficiently and on time. Here are some key responsibilities and functions of a flight coordinator or dispatcher:
1. **Flight Planning**: Flight coordinators are responsible for planning the optimal flight route for each aircraft, taking into account factors such as distance, weather, air traffic, airspace restrictions and consumption made out of fuel.
2. **Flight Dispatch**: Once the route is planned, the dispatcher must prepare and issue the official flight plan, which includes detailed information about the route, altitudes, speeds, checkpoints, estimated times, and any other relevant information for the flight crew.
3. **Flight Supervision**: During the flight, the flight coordinator continually monitors the progress of each flight, ensuring that the aircraft follows the planned route, that the planned schedules are met, and that appropriate measures are taken. in case of deviations or emergencies.
4. **Communication with Crew**: Flight coordinators maintain constant communication with the flight crew, providing updates on weather conditions, route changes, operational problems or any other information relevant to the safety and efficiency of the flight.
5. **Cargo and Fuel Management**: They are also responsible for calculating and supervising the payload of the aircraft, including the weight of passengers, luggage and cargo, as well as coordinating the supply of fuel necessary for the flight.
6. **Decision Making**: Flight coordinators are authorized to make operational decisions, such as diverting a flight to another airport in case of adverse weather conditions or technical problems, or canceling a flight if necessary for safety reasons.
In summary, flight coordinators play a critical role in the safe and efficient operation of airlines, working closely with flight crew and other operational departments to ensure flights are executed optimally and passengers reach their destination. your destination safely and on time.
SIGNAL/MARSHALLER
Marshallers, or "runway guides", are people in charge of directing the ground movement of aircraft at airports. Its primary function is to visually communicate with pilots using hand signals or light devices to guide aircraft on the parking ramp, in remote parking areas, and during ground taxiing.
Marshallers are especially important when aircraft maneuver in areas where there are no clear lines of sight between the flight deck and parking areas. Additionally, they provide guidance to pilots on where to park the aircraft safely and efficiently, ensuring it is in the correct position for boarding and disembarking passengers, loading and unloading baggage, as well as for maintenance.
In short, marshallers play a crucial role in ensuring the safety and efficiency of aircraft ground traffic at the airport.
In addition to directing the ground movement of aircraft, marshallers can perform other important functions in the airport environment:
1. **Safety:** Marshallers are trained to identify and respond to safety situations on the parking ramp and aircraft movement areas. This includes detecting foreign objects, ensuring areas are free of obstacles, and ensuring compliance with safety procedures.
2. **Coordination:** They work closely with other teams on the ramp, including loading and unloading equipment operators, aircraft maintenance personnel and other ground services to ensure smooth and safe operation.
3. **Communication:** Marshallers serve as a visual link between pilots and airport ground personnel. This involves clear and precise communication using hand signals or light devices to indicate turns, stops, advance or retreat of aircraft.
4. **Assistance:** On occasion, marshallers may provide additional assistance to crew and passengers, such as helping passengers with reduced mobility board or disembark from the aircraft, or providing basic information about the airport.
In short, marshallers are key members of the ground team at the airport, playing multiple roles to ensure the safety, efficiency and fluidity of aircraft ground operations.
FINGERO
Finger drivers at an airport are employees in charge of operating the vehicles that connect the terminal buildings with the aircraft parked at the boarding gates. Fingers, also known as boarding bridges or boarding aisles, are mobile structures that allow passengers and crew to safely access from the terminal building to the aircraft door, without having to walk on the runway.
The main function of finger drivers is:
1. **Operate fingers:** Finger drivers are responsible for operating and positioning boarding bridges so that they align correctly with aircraft doors. This involves moving and rotating the structures to match the height and position of aircraft doors safely and efficiently.
In addition to their primary role, finger drivers may be involved in tasks related to the inspection and basic maintenance of boarding bridges, as well as coordinating with ground crew and flight crew to ensure safe boarding and disembarkation. without setbacks.
In short, finger drivers play a crucial role in facilitating the boarding and disembarking process of passengers and crew, ensuring safe and efficient airport gate operations.
AIRCRAFT CLEANING
Cleaning staff inside the plane:
Aircraft cleaners at a stopover perform a number of important functions to ensure the aircraft is clean, tidy and ready for the next flight. Some of the functions they perform include:
1. **Cabin cleaning:** Cleaners are responsible for cleaning and disinfecting the interior of the aircraft cabin, including seats, armrests, folding tables, windows and overhead compartments. They remove trash and items left behind by passengers.
2. **Toilet Cleaning:** They ensure that the airplane bathrooms are clean, disinfected, and stocked with supplies such as toilet paper, soap, and paper towels. They clean and disinfect toilets, sinks, mirrors and other surfaces.
3. **Replenishment of supplies:** They check and replenish the necessary supplies in the cabin and in the airplane bathrooms, including towels, blankets, pillows and other items that passengers may need during the flight.
4. **Common Area Cleaning:** Clean and disinfect common areas of the aircraft, such as hallways, crew rest areas, and galleys, ensuring they are free of dirt, dust, and clutter.
5. **Aircraft inspection:** During the cleaning process, cleaners may also conduct a visual inspection of the aircraft to identify any damage, stains, or cleaning issues that may need additional attention.
In summary, aircraft cleaners on a stopover play a crucial role in maintaining high standards of cleanliness, hygiene and safety on the aircraft, contributing to a comfortable and enjoyable flight experience for passengers and crew.
AIRCRAFT REFUELING
The person who refuels aircraft on a stopover is a professional in charge of carrying out the process of refueling the aircraft before its next flight. This task is essential to ensure that the aircraft has enough fuel to make its journey safely and efficiently. Some of the duties this person performs include:
1. **Equipment preparation:** Verify that all equipment necessary for refueling is in proper condition and ready for use. This includes hoses, nozzles, connections and any other required safety equipment.
2. **Coordination with crew:** Communicates with the aircraft crew to confirm the amount of fuel required for the flight and any special instructions related to refueling.
3. **Inspection of the aircraft:** Before beginning refueling, perform a visual inspection of the aircraft to ensure that there are no fuel leaks, damage to the fuel system or any other problems that could affect the refueling process. refueling.
4. **Refueling:** Carry out the refueling process in accordance with established safety procedures and standards. This includes connecting the refueling hose to the aircraft, controlling fuel flow, and monitoring the filling of fuel tanks.
5. **Process Monitoring:** During refueling, closely monitor the process to ensure it is carried out safely and efficiently. Watch for any signs of problems or anomalies that may arise during the process.
6. **Recording and documentation:** Keep an accurate record of the volume of fuel refueled, as well as any incidents or problems that occur during the process. This documentation is important to maintain accurate records and meet regulatory requirements.
In summary, the person who refuels aircraft at a stopover plays a crucial role in ensuring that aircraft are properly fueled before each flight, contributing to the safety and efficiency of air operations.
SECURITY GUARD
Security guards at an airport are professionals in charge of guaranteeing the safety and protection of airport facilities, as well as passengers, crews, and general staff who transit through the airport. Its main functions include:
1. **Critical Area Surveillance:** Security guards patrol critical areas of the airport, such as passenger terminals, boarding and disembarkation areas, loading and unloading areas, and other important facilities to detect suspicious activities or threats potentials.
2. **Access control:** They are responsible for verifying the identity and authorization of people trying to access restricted areas of the airport, such as runways, aircraft maintenance areas and other sensitive areas.
3. **Baggage and people inspection:** Conduct baggage inspections and security screening at entry points to secure areas of the airport, using metal detection equipment, x-ray scanners and other technologies to detect prohibited objects or dangerous.
4. **Emergency Response:** Security guards are trained to respond quickly to emergency situations, such as bomb threats, fires, emergency evacuations and other incidents that may arise at the airport. They work closely with local authorities and emergency response teams to ensure an effective and coordinated response.
5. **Customer Support:** In addition to their security responsibilities, security guards can provide assistance and guidance to passengers and visitors to the airport, helping them with directions, flight information and other airport-related services.
In summary, security guards play a vital role in the safety and security of airport operations, working to ensure a safe and calm environment for everyone who transits the airport.
In addition to the main duties I mentioned above, security guards at an airport can carry out a variety of additional tasks, including:
1. **Crowd Control:** During periods of high passenger traffic, security guards can help control and direct the flow of people in busy areas of the airport, such as security checkpoints and waiting areas .
2. **CCTV Monitoring:** Many airports have closed circuit television (CCTV) systems to monitor key areas of the airport. Security guards may be in charge of monitoring security cameras and responding to any suspicious activity or incidents that are detected.
3. **Assistance in search and rescue operations:** In search and rescue situations, security guards can collaborate with emergency response teams to help locate missing or injured people in or around the airport.
4. **Vehicle control:** Security guards may be involved in regulating vehicular traffic in designated areas of the airport, such as loading and unloading areas, to ensure a safe and orderly flow of vehicles.
5. **Incident Reporting:** It is the security guards' responsibility to document any incidents or unusual activities that occur during their shift, and report them to their supervisors and appropriate authorities as necessary.
In summary, security guards at an airport play an integral role in the protection and safe operation of the facility, carrying out a variety of tasks to ensure the safety and peace of mind of all who use the airport.
SECURITY CONTROL ASSISTANTS
The assistants who work in passenger security control at airports are professionals in charge of carrying out inspection and verification procedures to guarantee the safety of passengers, crew and the plane. Its main tasks include:
1. **Access control:** They verify the identity and travel documents of passengers to ensure that they are authorized to pass through security control and board the plane.
2. **Carry-on baggage inspection:** They use X-ray equipment and other detection devices to scan and search passengers' carry-on luggage for prohibited objects, such as weapons, explosives or liquids in restricted quantities.
3. **Control of liquids and prohibited objects:** Safety regulations regarding liquids, gels and aerosols in hand luggage apply, as well as the prohibition of carrying certain sharp or sharp objects on board the aircraft.
4. **Detection of suspicious objects:** They are trained to identify and respond to potentially dangerous or suspicious situations during the security screening process, including the detection of objects or behaviors that may represent a threat to flight safety.
5. **Passenger Interaction:** Security Screening Attendants interact with passengers during the screening process, providing clear instructions and guidance on security procedures, as well as responding to questions and concerns in a courteous and professional manner. .
6. **Coordination with other security agencies:** They work closely with other airport security agencies, such as airport police and civil aviation authorities, to ensure a rapid and effective response to emergency situations or threats to safety.
In summary, the attendants who work in passenger security control play a fundamental role in the protection and safety of commercial flights, performing a series of tasks to guarantee that the boarding process is safe and efficient for all passengers and crew. .
AIRPORT ADDRESS/
COORDINATION
La dirección y el director de un aeropuerto desempeñan roles clave en la gestión y operación de las instalaciones aeroportuarias. Sus funciones principales incluyen:
1. **Planificación estratégica:** La dirección y el director son responsables de establecer metas y objetivos a largo plazo para el aeropuerto, así como de desarrollar y ejecutar planes estratégicos para alcanzar esos objetivos. Esto puede incluir la expansión de instalaciones, la mejora de servicios y la atracción de nuevas aerolíneas y rutas.
2. **Gestión operativa:** Supervisan todas las operaciones diarias del aeropuerto, asegurándose de que se cumplan los estándares de seguridad, eficiencia y servicio al cliente. Esto incluye la gestión de la seguridad, el control del tráfico aéreo, la atención al cliente, la gestión de instalaciones y la coordinación con aerolíneas y otros socios comerciales.
3. **Relaciones con stakeholders:** La dirección y el director mantienen relaciones clave con una variedad de stakeholders, incluidas aerolíneas, agencias gubernamentales, autoridades de aviación civil, proveedores de servicios y la comunidad local. Esto implica colaborar con estas partes interesadas para abordar preocupaciones, resolver problemas y promover el crecimiento y desarrollo del aeropuerto.
4. **Presupuesto y finanzas:** Son responsables de la gestión del presupuesto del aeropuerto, incluida la planificación y asignación de recursos financieros para operaciones, mantenimiento, mejoras de infraestructura y otros gastos. También supervisan la generación de ingresos a través de tarifas de aterrizaje, alquileres de instalaciones y otras fuentes de ingresos.
5. **Cumplimiento normativo:** Garantizan que el aeropuerto cumpla con todas las regulaciones y normativas aplicables, tanto a nivel nacional como internacional. Esto incluye normas de seguridad, protección ambiental, accesibilidad y otras áreas de cumplimiento.
6. **Gestión de crisis:** En situaciones de emergencia o crisis, como accidentes, desastres naturales o amenazas de seguridad, la dirección y el director del aeropuerto son responsables de coordinar la respuesta y la recuperación, trabajando con equipos de emergencia y autoridades pertinentes para garantizar la seguridad y el bienestar de todos los involucrados.
En resumen, la dirección y el director de un aeropuerto desempeñan roles multifacéticos y de alto nivel, trabajando para garantizar el funcionamiento seguro, eficiente y rentable de las instalaciones aeroportuarias y para promover el crecimiento y desarrollo continuo del aeropuerto.
Además de las funciones principales que mencioné anteriormente, la dirección y el director de un aeropuerto pueden llevar a cabo una variedad de tareas adicionales, que incluyen:
1. **Desarrollo de nuevas rutas:** Trabajan para identificar oportunidades de crecimiento y desarrollo de nuevas rutas aéreas en el aeropuerto, estableciendo contactos con aerolíneas y promoviendo incentivos para atraer nuevos servicios y destinos.
2. **Desarrollo de infraestructura:** Supervisan proyectos de construcción y desarrollo de infraestructura en el aeropuerto, incluyendo la ampliación de terminales, la construcción de nuevas pistas de aterrizaje, la mejora de sistemas de navegación y la implementación de tecnologías de vanguardia para mejorar la eficiencia operativa.
3. **Gestión ambiental:** Implementan programas y políticas para mitigar el impacto ambiental del aeropuerto, incluyendo la gestión de residuos, la conservación de recursos naturales y la reducción de emisiones contaminantes.
4. **Desarrollo económico:** Trabajan para promover el desarrollo económico y la creación de empleo en la región a través de iniciativas relacionadas con el aeropuerto, como la atracción de empresas aeroespaciales, el desarrollo de parques industriales y la promoción del turismo.
5. **Relaciones públicas y comunicaciones:** Son responsables de mantener una comunicación efectiva con los medios de comunicación, el público y otras partes interesadas, proporcionando información sobre operaciones del aeropuerto, eventos especiales y proyectos de desarrollo.
6. **Innovación y tecnología:** Buscan constantemente oportunidades para incorporar nuevas tecnologías e innovaciones en las operaciones del aeropuerto, con el objetivo de mejorar la experiencia del pasajero, aumentar la eficiencia operativa y garantizar altos estándares de seguridad.
En resumen, la dirección y el director de un aeropuerto desempeñan un papel integral en la gestión y dirección estratégica de las operaciones aeroportuarias, trabajando en diversas áreas para garantizar el éxito y la sostenibilidad a largo plazo del aeropuerto.
FALCONER
The falcon used at airports as part of bird and wildlife control programs is handled by a falconer. The falconer is a professional specially trained in the management and care of birds of prey, such as falcons and eagles, which are used to deter unwanted birds and other species from the area of landing strips and critical areas of the airport.
Falconers are responsible for training birds of prey, monitoring their health and well-being, as well as directing them during deterrence flights at the airport. Their presence and that of birds of prey help keep at bay the population of birds that could pose a risk to the security of airport operations. Falconers can also provide advice and recommendations on wildlife management and bird control practices at the airport.
In addition to their primary role in managing birds of prey for wildlife control at airports, falconers may have other duties and responsibilities, including:
1. **Bird Training:** Falconers are responsible for training birds of prey to respond to specific commands and conduct effective deterrent flights. This includes developing a relationship of trust and respect with birds, as well as teaching hunting and flying techniques.
2. **Bird Care and Health:** Falconers are responsible for the daily care of birds of prey, including proper feeding, regular exercise, cleaning equipment, and monitoring their general health and well-being. They may also work with specialized avian veterinarians to ensure the health of the birds.
3. **Flight Planning:** Falconers plan and coordinate bird deterrent flights at the airport, taking into account factors such as time of day, weather conditions, and flight patterns of local birds. This helps maximize the effectiveness of wildlife control operations.
4. **Reporting and documentation:** Maintain detailed records of bird of prey activities, including information on flights, bird sightings, and any other data relevant to wildlife management at the airport. This documentation is important to evaluate the effectiveness of bird control programs and make adjustments as necessary.
5. **Coordination with other teams:** Work closely with other airport security and wildlife management teams, as well as civil aviation authorities and other stakeholders, to ensure a coordinated and effective response to potential risks for the security of airport operations.
In summary, falconers play an integral role in wildlife management at airports, using birds of prey as a natural and effective tool to reduce the risks associated with the presence of birds near runways and critical airport areas.
DUTY FREE
Duty free workers at an airport perform a variety of duties related to the sale of duty free products and customer service. Some of your main responsibilities include:
1. **Sale of duty free products:** They serve customers who want to buy duty free products, such as perfumes, cosmetics, liquor, tobacco, electronics, fashion, accessories and other items available in airport duty free stores .
2. **Customer advice and support:** They help customers find specific products, offer recommendations, and provide information about prices, brands, and product features. They also respond to customer questions and concerns in a courteous and professional manner.
3. **Inventory Management:** They are responsible for replenishing products on shelves, organizing and presenting merchandise, as well as inventory control to ensure the availability of popular products and maintain appropriate stock levels.
4. **Cash Operations:** Process sales transactions using point-of-sale (POS) systems, handle cash, credit cards, or other payment methods, and issue receipts and invoices as necessary.
5. **Regulation Compliance:** They ensure compliance with regulations and restrictions applicable to the sale of duty-free products, including age restrictions for the purchase of certain products, as well as permitted quantity limits for items such as liquor and tobacco.
6. **Store Maintenance:** Maintain cleanliness and order in the duty free store, including cleaning shelves, properly arranging merchandise, and ensuring a pleasant and welcoming environment for customers.
In short, duty free workers play an important role in the passenger shopping experience at the airport, providing high-quality customer service and facilitating the sale of duty-free products in a duty-free store environment.